MyID by Unifiedpost

What is MyID?

MyID is a service that aims to identify individuals online in a secure and trustworthy way and to provide them with a MyID account in a mobile app.

The mobile app allows you to identify yourself. You can use an existing strong digital identity or one of your identity documents (f.e. a passport) and a short video recording.

Once your identity has been validated, you get an account and this account will be linked to your mobile device. It will allow you to log in to Unifiedpost applications as well as to approve payments.


What is this MyID app used for?

To identify

allows individuals to strongly identify themselves and create a digital id

To authenticate

allows individuals to use the digital id to access Unifiedpost applications

To authorise payments

allows individuals that hold a Unifiedpost Payments account to authorise payments on that account

How to use MyID?

Step 1. 
You want to access a secured Unifiedpost application on your laptop, f.e. Banqup
You are requested to log in by identifying yourself with the MyID mobile app.
If you do not have a MyID account yet, you need to create one.

Step 2. 
You click on the 'create account' link. The link opens, shows a QR code and some instructions to download the MyID app.
When you have downloaded the app, you can scan the QR code to register.

Step 3.
You open the app and select your passport as the identity document you want to use. 
The app requests you to scan your passport by keeping your mobile close to the document.
At that moment the mobile phone reads the passport data.
Next, the mobile app asks you to take a selfie.
Once done, the selfie is compared to the photo on the passport. If they match your account is created.

Step 4.
You now have an account to login into the application. 
You scan the QR code for login and approve the authentication on your mobile.
After that, you can use the application on your laptop.

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What is MyID by Unifiedpost?

MyID by Unifiedpost is a service that allows Unifiedpost customers to create a verified account that allows them to identify and authenticate themselves to various applications and services offered by Unifiedpost.

What do you do with my personal data?

To create a MyID account, we verify your personal information. This personal data is then only shared with other Unifiedpost services that have a clear purpose, for example, based on the laws on onboarding payment services. Any other Unifiedpost service that you identify with will only have access to your name and email/mobile number. When you decide to use a Unifiedpost service, you will always be asked to approve any data shared with that service.

I have a new mobile device. How can I transfer my account?

There is not yet an automated procedure for this. Please contact our service desk (see contact form below), they will help you transfer your account.
My mobile device has been lost/stolen. How can I recover my account?

There is not yet an automated procedure for this. Please contact our service desk (see contact form below), they will help you recover your account.
While registering I didn't receive any SMS, so I can't register in the app.

Please contact our service desk (see contact form below). They will help you continue the registration process to get your MyID by Unifiedpost account.
I want to delete my account. How can I do this?

You open the app, select to go to the profile screen ("View profile") and choose settings (top right), then there is an option to delete the account.

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